All guides, by topic
Each topic has a guide for homeowners and, where it applies, one for builders. Choose your side or browse by topic.
Information, not legal advice. This guide explains official rules in plain words for England, with links to the sources. Rules change and every job is different, so check the source or get advice for your situation. Last checked 24 October 2026.
I am a homeowner
Hiring a builder, paying safely, permissions and complaints.
I am a builder
Contracts, getting paid, cancellation rules and disputes.
Choosing and checking
- Homeowners How to choose a builder in London
- Homeowners Questions to ask a builder before you hire them
- Homeowners Red flags and doorstep scams
- Builders Vetting clients and spotting scams
Contracts and scope
- Homeowners Quotes and contracts: what to get in writing
- Builders Contracts, scope and variations
- Builders The Construction Act (HGCRA 1996) explained
Money and payments
- Homeowners Paying a builder safely
- Builders Deposits, stage payments and late payment
- Builders Materials and retention of title
Permissions and rules
Cancelling
- Homeowners Cancelling building work
- Builders Cancellation rules for builders
Problems and disputes
- Homeowners If things go wrong with your builder
- Builders Chasing unpaid invoices
- Builders Records, photos and resolving disputes